Let Customers Pay Transaction Fees

You can now let customers pay the service charge on online store orders and payment links. You can also continue paying it yourself. Choose who pays in My Store > Store Settings > Payment Settings .

Lower GHS Fees and Instant Settlements

GHS payments are now more affordable and settle faster for Lave merchants. Collection fees are now 1.95% + GHS 1, capped at GHS 50 . Withdrawal fees are now 1%, capped at GHS 50 . Confirmed GHS payments settle into your Lave wallet, ready t...

Product Controls, Analytics and Lave AI

Manage products, track profits, collect customer files, and get help with Lave AI. Explore new analytics, language options, and more control over your store. 1. Meet Lave AI Get help directly inside Lave. Ask questions about your store, loo...

Bulk Product Upload and CSV Imports

Adding products is now faster with our new Bulk Upload and CSV Import tools. Create up to 10 products at once from one table, including images, prices, discount prices, stock, collections, descriptions, status, and variants. For larger cata...

Customer Email Is Now Optional at Checkout

Customers can now complete storefront checkout without an email address. A phone number is still required so customers and orders can be identified. Shoppers who provide an email will continue to receive receipts and can access their orders...

One-Click Product Checkout

Quick Checkout lets customers enter their details and place their order directly on the product page without going to checkout. Instead of sending shoppers through the full cart checkout flow, they can choose delivery, select payment, and c...

Products: Bulk Actions

You can now Select All products and run bulk actions in one go on the Products page. Set Active / Inactive Add to Collection Delete Products

Orders: Bulk Actions

You can now select multiple orders and apply bulk actions from the Orders page. Export Orders Bulk Update Order Status Delete Orders

Zambia is Live on Lave

Zambia is now live on Lave. ZMW is back and active. You can now create your website , manage orders , and run your store end-to-end on Lave.

Meta Pixel: Contact event updated

Contact is now tracked when a visitor adds their contact details to an order. Previously, Contact was tracked from the WhatsApp contact button.

Thermal Receipt Printer Fix

We fixed the thermal receipt printer experience for orders. Receipt preview and printing now work more reliably with a print-friendly layout, support for both 80mm and 58mm paper sizes, and cleaner formatting for thermal printers.

Reduced NGN Payout Fee from 1.5% to 1%

We've reduced the NGN payout fee from 1.5% to 1% . This means you keep more from every payout and enjoy lower withdrawal costs when settling in naira.

Live Chat: Support Customers Inside Lave

You can now support customers directly inside Lave with Live Chat . By replacing WhatsApp-based communication with built-in messaging, conversations stay on-platform so you can respond faster and help shoppers complete their orders with les...

WhatsApp Chats Now Start Instantly

We removed the WhatsApp pop-up form. Customers can now tap the WhatsApp button and start chatting with you instantly, creating a smoother experience and reducing drop-off before the conversation even begins.

Introducing Bundles: Sell More, Together

Boost your average order value with our new Bundles feature! You can now create curated product packages, allowing customers to buy complementary items with a single click. Perfect for "Buy the Look" or discounted starter kits.