FAQ

Everything you need to know about Lave.

Frequently Asked Questions

No. Lave is built for non-tech-savvy users. You can set up a store, upload products, and start receiving orders without writing a single line of code.

It usually takes less than 5 minutes to create your store and start selling.

Yes. You can manage multiple stores from a single Lave dashboard.

Absolutely. Customers can add products to cart and the order will go straight to WhatsApp chat, making it super easy to convert.

Yes, you can start for free. We also offer paid plans with features like advanced analytics, custom domains, cash-on-delivery support, and more.

We support mobile money, card payments, bank transfers, and even cash on delivery — depending on your country.

Payouts are usually processed within 24 hours depending on your payment method.

Payments go straight into your mobile money wallet or bank account.

Yes. You can use your own domain (e.g. mystore.com) or a free subdomain like mystore.lave.live.

Yes. Lave works for physical products, services, bookings, and digital products like eBooks or courses.

Yes. Lave is optimized for dropshipping and has tools that help improve conversion rates.

No. Lave does not handle delivery. You’ll need to use your own courier or delivery partners.

Yes. Accounts involved in fraud or illegal activity will be suspended in line with our Terms of Use.

Yes. Our team can help you migrate from your existing platform to Lave.

Currently, Lave is available in Ghana, but we’re expanding across Africa. You can sign up to be notified when we launch in your country.

Yes. You can run ads and also hire promoters to post your adverts on WhatsApp and other platforms.

No. Lave is not a marketplace. You get your own branded store and marketing tools to attract your own customers.

Promote your link on WhatsApp, Instagram, and other platforms. Offer discounts or bonuses for online purchases to encourage repeat use. We are constlantly adding new payment methods